Blue lotus (Nymphaea caerulea) is a water lily with a long history of traditional use in ancient cultures. This whole flower has been appreciated for its gentle, calming qualities and its place in personal rituals and moments of reflection.

Often prepared as a herbal tea, blue lotus offers a subtle, soothing experience that pairs well with rest, intention setting, and quiet connection to self.

This is a whole flower product and can be used in a way that suits your personal preferences. As with any botanical, we recommend starting with a small amount and using with care and awareness.

Blue Lotus Loose Leaf Tea

Because Blue Lotus Loose Leaf Tea is a consumable product, we cannot accept returns or exchanges once it has been opened, used, or tampered with.

Returns

We accept returns only if:

• The item is unopened, unused, and in its original sealed packaging, and

• You contact us within 14 days of delivery.

If a return is approved, the product must be shipped back within 7 days of approval.

Non returnable items

For safety and hygiene reasons, we do not accept returns for:

• Opened tea or partially used products

• Items with broken seals or missing packaging

• Any product that cannot be resold safely

Damaged, incorrect, or missing items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

• Your order number

• A clear photo of the item and packaging

If confirmed, we will offer one of the following:

• A replacement (when available)

• A refund to your original payment method

• Store credit, if you prefer

Refunds

Approved refunds are processed to the original payment method. Shipping fees are not refundable unless the error was ours (wrong item or damaged in transit).

Return shipping

If the return is due to a change of mind, you are responsible for return shipping costs. If the item was incorrect or arrived damaged, we will cover return shipping or provide an alternative solution.

Cancellations

If you need to cancel an order, contact us as soon as possible. If the order has not shipped yet, we will do our best to cancel it. Once it has shipped, it must follow the return rules above.

Contact

To request a return or report an issue, contact us with your order number and details: Email: askmececilia@gmail.com

Can be shipped within Canada currently for $5 untracked postage, or $25 for tracked postage (you’re welcome to bundle other products in one shipment).